Bright Star Pilates & GYROTONIC©
Know Before You Go!
Welcome to Bright Star Pilates & GYROTONIC©!
We want to keep you in the know! Here are answers to our most commonly asked questions.
Per SF mandate, we're required to ask for your vaccination card when you arrive. You can provide this in paper, or digital format. Of course, if you've tested positive for Covid, you are asked not to take class with us for 2 weeks after your test date. That info is included in the waiver you signed upon registering with us.
We ask our clients to wear socks at the studio. Socks with sticky soles are best. We've found quite a few great buys online. Simply search for 'sticky socks' and you'll find several options.
Front Desk Staff
We don't have front desk staff currently. You'll have all of your questions answered by your instructor, or simply send over an email so we can help. At this time, we cannot accommodate walk-ins.
When you enter the studio, please remove your shoes at the front door and use either the provided hand sanitizer or wash your hands. (Do the same when you leave so you don't leave with anything you didn't intend to bring home.) We have cubbies in the back of the room where you can leave your belongings. Please bring only your necessities as we aren't liable for any missing items.
Changing Clothes at the Studio
We have 2 bathrooms and a dressing room, so should you need to change, we've got you covered.
Find Your Reformer!
After you settle in, grab the Reformer of your choice!
When you arrive, please introduce yourself to your instructor. She/he will ask if you have any issues regarding injuries or pain they need to keep in mind. Also, please let your instructor know if you're not familiar with our Allegro2 Reformers and Wunda Chairs so she/he can show you how to use them.
Please know that we follow best practices regarding injuries and ask that you meet with a private instructor before taking class with us if you have issues and injuries that need special tending. Unfortunately, if the instructor does not feel the class is safe for you at the time, you may not be admitted to class and we'll follow up with you immediately.
We have a strict 24 hour cancelation policy. However, if you're sick, unwell or have been asked to quarantine we ask you not to take class with us and you will be charged a small $6 fee to cover our trainers' wage.
10% Promotional Discount!
If you've signed up for the $89 Introductory Package for new clients, please take advantage of a 10% discount on any purchase of a package or discount! Simply apply the discount code BALANCE10 at check out.
We're looking forward to meeting you!